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Some of you may have received something like this in an email from a friend:

Y0UR M1ND 15 R34D1NG 7H15 4U70M471C4LLY W17H0U7 3V3N 7H1NK1NG 4B0U7 17

How is our mind able to accurately decode the above sentence when many of the words are made up of more numbers than letters? Cognitive scientists tell us that our brains typically and quickly assemble clues from the environment to paint a picture of what’s around us while filling in the necessary assumptions.

“For emaxlpe, it deson’t mttaer in waht oredr the ltteers in a wrod aepapr, the olny iprmoatnt tihng is taht the frist and lsat ltteer are in the rghit pcale. The rset can be a toatl mses and you can sitll raed it wouthit pobelrm.”[i]

What does this have to do with challenges to an LDS testimony? I’ll get to that in a moment.

In order for the brain to make assumptions (generally based on past experiences) there needs to be some sort of context—such as the shapes of numbers or the first and last letters of a word. Concurrent words or scenarios also can provide context which can “prime” the brain into filling in the blanks with what is expected. In the following two-word combinations, for example, what is likely the second word? “Wash. So_p.”  Most people will fill in the blank with an “a” thereby creating the word “soap”. If instead, however, I gave you this two-word combination: “Eat. So_p.” You would likely fill in the blank with a “u” for the word “soup.”

Dr. Daniel Kahneman (a non-LDS Israeli-American psychologist and Nobel Prize winner) argues that people—depending on the situation—either think “fast” (what he metaphorically refers to as “System 1” thinking) or “slow” (“System 2” thinking).[ii]

System 1 is our intuitive system that makes quick decisions (like reading the garbled words in the sentences above), while System 2 takes over when we have tougher puzzles such as complex math problems or other challenges that require more brain power. System 2 is lazy and avoids work unless it is forced to act. System 1 is always on and helps us navigate through our daily lives. Virtually all of us rely heavily on System 1 and we need the intuitive answers it provides. Without System 1 we couldn’t make quick enough decisions to walk, drive, or carry on a conversation.

When it comes to practically all beliefs (not just religious beliefs), it appears that a large part of our thinking depends on System 1 as well. While we may have a spiritual experience that taps into System 2 to tell us that Jesus is the Christ or that the Book of Mormon is the Word of God, System 1 takes over to fill in the blanks. When we read things in the scriptures, for example, most of us “recontextualize” or envision what we read in the context of the world around us.

This System 1 approach to scripture, Church history, and words from the Brethren, is fine when we draw on those resources in our quest for spiritual strength and enlightenment, but may fail us when we are confronted with challenging questions.

Research has shown that people who put their sole reliance on System 1 typically have a relatively high need for simplicity and absolute answers. Such persons are also generally more rigid and closed-minded and less likely to tolerate ambiguity.[iii] In other words, placing too much reliance on System 1 can lead to dogmatic or inflexible black and white thinking. This can set us up for big problems when we find that some of the issues associated with the Church are more complex than we might assume.

I should first note two important points:

1) The uneasiness that comes from discovering conflicting information is not unique to Mormonism or even religion, but plays a factor in all of those things in which we believe. The angst of discovering religion-critical complexities, however, is generally greater because religion can be a very important part of their lives. The greater the personal investment, the greater the distress.

2)  The basic tenets of the Gospel are simple—they are not complex. We are told that the two greatest commandments are to love God and to love our fellow man (Matthew 22:26-40). Joseph Smith likewise said:

“The fundamental principles of our religion are the testimony of the Apostles and Prophets, concerning Jesus Christ, that He died, was buried, and rose again the third day, and ascended into heaven; and all other things which pertain to our religion are only appendages to it.”[iv]

Non-doctrinal issues, however—those topics that deal with the historical and scientific aspects in which important religious events took place—are often more complex than some people have presumed.

And unfortunately, too many people—both members and non-members—seem to think that topics such as the breadth and depth of Noah’s flood, or the DNA make-up of ancient New World inhabitants, or the connection between the Joseph Smith Papyri and the Book of Abraham, are equal (or near equal) to doctrine. They are not.

When a member takes a rigid, dogmatic, and black and white approach to these non-doctrinal issues, they set themselves up for some major intellectual heartburn when they discover that their assumptions don’t hold water. Feeling foolish for putting their faith in such things (which are ancillary to real Gospel teachings), they often express feelings of betrayal and anguish to the point where they lose their faith in primary Gospel teachings as well.

From my experience the vast majority of members who leave because of “intellectual” difficulties with the church are those who take a black and white, rigid approach to the following issues: (1) How they assume scriptures and prophets should behave, compared to how they actually behave; (2) What they assume early LDS history should look like, compared to how it actually looks; or (3) What they assume science should be able to tell us about ancient Book of Mormon peoples, versus what science can actually ascertain.

System-1-conditioned people are not stupid or intellectually lazy, System 1 is the natural mode of thinking upon which we all rely for many of the decisions we make or beliefs we value. Learning how to think outside of System 1’s intuitive box may be part of the process of “putting off the natural man” (Mosiah 3:19) and can help us inoculate our testimony against any damage caused by challenging issues.

In the next several issues I hope to engage some of those things that seem to attract a fundamentalist, black and white approach of thinking in the hopes of showing that we can change our worldviews about non-doctrinal issues without sacrificing our spiritual testimonies of those things that really matter.

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[i] Both of these examples can be found in “Breaking the Code: Why Yuor Barin Can Raed Tihs,” (10 February 2012) Discovery News  (accessed 14 March 2013).

This article also appeared in Meridian Magazine.

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How can we help family members or friends who are struggling with their faith in the gospel? What should someone do who experiences a crisis of faith? In this episode of Religion Today, which originally aired on KSL Radio on March 17, 2013, Martin Tanner talks with Michael R. Ash, author of Shaken Faith Syndrome. The second edition of this important book can be purchased at the FAIR Bookstore, here.

This recording was used by permission of KSL Radio and does not necessarily represent the views of The Church of Jesus Christ of Latter-day Saints or of FAIR. (Listeners will note that the first part of this recording is missing.)